You may be waiting for Google Drive to sync and nothing’s happening.īefore you reinstall anything, I’d recommend backing up your work and trying to upload via the Google Drive web interface at. Sometimes you just have undiagnosable issues that fail to resolve for days. If you’ve gone through all those steps and nothing seems to work… Back up Your Work and Reinstall If you decide to do so, right click on the Google Drive menu item and then left click on the settings gear.Ĭlick the gear that appears in the next window.Īfter some time, Google Drive will ask you to sign in again. Copy it to another folder before committing to re-inputting credentials. Note: if you do this, you may lose documents or content you want to upload. You can disconnect and reconnect your account, if you want, but that’s unlikely to be the issue. Make sure Background App Refresh is to the right.Įven on your desktop or laptop, if you need to re-input your credentials, your device will request that you do so. Make sure the Drive switch is to the right. On an Android device go to the Home Screen, swipe down, and tap the settings gear. You can also validate if Google Drive sync is disabled. If you need to re-input your credentials, your device will request that you do so. If you need to re-input your credentials, you can do so on the mobile app and/or desktop, depending on what’s preventing your syncing. If you still have storage space, then you’ll want to… Input Your Credentials on the Device On your desktop or laptop, right click on the Google Drive icon and the resultant menu will show you available storage.Īlternatively, you can open Google Drive in any browser and see available storage on the left side of the screen. The next window will tell you how much storage you have left. You can do so in the mobile app by opening Google Drive and pressing the three bars next to the search bar. Or if you want to get rid of files, of course. You should only delete files if you can verify that your Google Drive is full. If it doesn’t… Delete Files or Buy Storage Otherwise, you’ll need to wait until you can get to a faster and more stable connection.Įventually, you’ll be able to and your Google Drive should begin syncing again. If you’re on slow Wi-Fi and your device can connect to an ethernet cable, try doing that. The alternative is also true: if you’re on a slow cellular connection switch to Wi-Fi. If you’re on slow Wi-Fi and your device has a cellular connection, try disabling Wi-Fi. Starting with your internet connection… Connect to a Faster Network You’ll walk through diagnosing each issue and eventually, your device will be able to sync appropriately. Your synchronization issue resolution steps will flow in order from the issues outlined above. You’ll see what I mean in the next section. Typically that happens when the application is corrupted and so this has some of the most dramatic steps to fix it. Sometimes the local application can have an error that prevents information from uploading. If your other Google services still work, then you might just have a… Failure to Synchronizeĭid we just come full circle? Maybe. I’m not going to purport to know the intricacies of Google’s authentication engine, but sometimes authentication just fails. Alternatively, you may just need to log in again. You may have changed your password, however. Google doesn’t automatically log your device out after a certain period. Google provides other paid plans, up to 2 TB (2000 GB).īut if your internet connection is fast and your Google Drive isn’t full, you may have… Stale Credentials The free version of Google Drive only provides 15 GB of storage. If that isn’t the issue, you may have storage issues meaning… Your Drive is Full If you don’t have an internet connection, or if the connection speed is poor, you will have synchronization issues. Google Drive relies on an internet connection to sync files between your device and Google’s cloud services. Let’s address the most common in turn, beginning with… Your Internet Connection There are a few reasons Google Drive will fail to sync depending on how you’re trying to access Google Drive.
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